• For single orders over $99 postage* is free of charge.
  • For single orders less than $99 postage* will be charged at a flat rate of $10 for Australian Orders.
  • For International Orders please email ask@voi.com.au with what you would like to order and we’ll provide delivery charges.

*Postage is STANDARD delivery and does not include ‘signature required’ or ‘special delivery instructions’. If you’d like extra peace of mind when sending an item, you can add Extra Cover, to provide for loss or damage for the specified value of your item. Please email us at ask@voi.com.au to inquire about the cost of this service.

We post your products via Sendle or Australia Post — and while we are happy to include any special ‘notes’ — we cannot guarantee, nor take any responsibility if the ‘delivery person’ does not carry them out.

If you do not have a SAFE place for your parcel to be dropped off e.g. a locked letter box, or behind a gate, then we HIGHLY recommend having your parcel sent to your workplace reception OR to the residence of a friend or family who can safely receive your parcel on your behalf. Unfortunately with the surge in online shopping there has been a surge in opportunistic thieves who travel around neighbourhoods taking parcels from homes when no-one is home.

Note: That ‘postal/courier’ companies sometimes experience delays out of their control and while we endeavour to get your parcel to you between 4-10 days, we cannot guarantee it.

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