HOW IS THE GIFT CARD DELIVERED?
Gift Cards are posted to the nominated postal address or can be emailed if preferred (please supply email address)

DOES IT COST ANYTHING TO BE DELIVERED*?
Standard Post is free (takes 5-7 days for delivery)
Express Post is $5.75 (guaranteed next business day delivery)

*For orders that are a combination of Voi products and a Gift Card the shipping charge is calculated on the total amount of the order. Gift Card amounts are not included in the calculation of shipping charges.

WHERE CAN IT BE REDEEMED?
Gift Cards can be redeemed at the Voi (South Perth W.A) or online www.voi.com.au

REDEEMING YOUR VOI GIFT CARD ONLINE

  • Go to www.voi.com.au and start shopping. When you have finished choosing your products enter your GIFT CARD NUMBER in COUPON CODE box and click APPLY COUPON.
  • When the order total exceeds the total value of your Voi Gift card need to pay the remainder of the purchase with a valid credit card. The total value of your VOI Gift Card is used prior to being charged the balance.
  • When the order total is less than the total value of your Voi Gift card we do not offer a cash/credit refund or remainder on your gift card so please use at once.

GST
There is no GST charged when purchasing a VOI Gift card. Products purchased and paid for with a VOI Gift Card have a GST component.

RETURNS AND EXCHANGES
Any returns or exchanges will be credited to the payment method used when purchasing.

LOST VOI GIFT CARDS
We cannot replace lost or stolen Gift Cards.

USE OF VOI GIFT CARD
VOI Gift Cards can only be used to purchase Voi products and cannot be transferred, are non-refundable, cannot be exchanged or redeemed for cash.

EXPIRY DATE
VOI Gift Cards have a 240 day expiry period which cannot be extended.

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